McDonald’s is built on the foundation of Running Great Restaurants. Join our high-performing team responsible for enabling our restaurants to operate at their best and deliver exceptional customer experiences every day. Global Operations supports markets to ensure they have operational solutions and consulting resources that solve the needs of today, while looking ahead to our future. In this exciting role as a Manager in the Global Restaurant Operations team you will be responsible for leading key Global operations development workstreams focused on elevating the customer and restaurant teams experiences through market testing and evaluation up to scaled deployment. You will partner cross functionally with McDonald’s MCX functions, market and segment teams and market leadership thought your projects aligned to the Restaurant Platform Strategy.This position reports to the Director, MCX Global Restaurant Operations and will be Chicago (MHQ) based.Accountabilities and ResponsibilitiesLead and support projects focused on elevating the customer and restaurant experience, with primary responsibilities including definition of new operations standards and procedures through concept ideation, development and test phasesInnovate and problem solve to deliver best in class restaurant and customer facing solutionsLead market zero testing efforts and test evolution of global initiatives and solutions, work collaboratively across functions to drive projects forward ensuring goals are metPartner with Mission teams and initiative leads to develop clear operating standards, procedures, tools and resourcesManage/support Speedee Labs and in-restaurant testing, ensuring tests are designed for insights and ability to inform strategic decisions (menu, operations, digital, technology and restaurant design)Provide proactive updates on initiative progress, keeping projects on track and budget.Build trust and transparency to maximize shared learningsBenefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $XXXXXX – $XXXXXX per year [ < ENTER MIN to MID SALARY RANGE]
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.