Director, Strategy and Operations

What you get to do in this role:We are looking for a Director of Strategic Operations for our Technology Solutions Business Unit. This critical role will be a trusted advisor to the Technology Solutions VP & GM and a respected partner to cross-functional principals across product, engineering, design, sales, marketing, and customer success.This role will support both operational and strategic aspects of the business. You will solve complex business problems by undertaking research, leveraging data, and then driving results. You will work closely with cross-functional stakeholders to accelerate our impact and directly contribute to our overall business goals. This is a unique opportunity to drive strategy and operations at a high-growth enterprise software company! Technology Solutions sits within our Technology Workflows group of Business Units. Technology Solutions is helping our customers transform across their Operational Technology domain and their Cloud operations.  What you get to do in this role: Thought partner with the general manager, product principals, and GTM team on a variety of efforts. Provide deep understanding and supporting data of customer behavior, product and team capabilities, and detailed metrics to inform recommendationsIdentify value-creation opportunities across our business. Study and design strategies to capture value, iterate with cross-functional teams, then coordinate delivery across functions and ensure quality of output Drive the operating cadence of the business – quarterly business reviews, executive product roadmap reviews (PRR), & annual planning  Own strategic planning for the BU - this entails modeling out revenue, customers, costs, investments, industry trends, and roadmap permutations.  Manage the end-to-end budget planning cycle, resource portfolio, and hiring allocations   Support alignment between BUs and all Stakeholders (C-Level, other functions). Own relationships with internal cross-functional principals to coordinate business activities and proactively distill and communicate relevant information   Represent the BU team in cross-functional initiatives and programs Drive people and talent initiatives to include but not limited to; All-Hands, Employee Surveys, Employee awards, Monthly newsletters, team offsites, and employee engagement   Partner with the FP&A and Talent Acquisition teams on budget attainment, management, and hiring execution