Vacancy caducado!
- Actively listen and identify the client's needs via e-mail and or phone while tactically executing solutions on their behalf
- Act as a consultant, guide them through the process each step of the way and educate them on the self-serve opportunities that exist
- Ability to work independently and in a team environment to maximize productivity in the most efficient manner
- Build and strengthen in-depth relationships with both internal and external clients
- Leverage relationships and people skills to influence better outcomes for clients
- Demonstrate advanced knowledge of commercial treasury management products and services in support of the client's needs
- Demonstrate a solution oriented mindset
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Respond to requests with a sense of urgency
- Collaborate with clients and internal service partners to achieve desired outcomes
- Identify areas of emerging risk, control issues and cross LOB impacts, and immediately escalate concerns to management when appropriate
- Share your knowledge and become a mentor, help your team succeed
- Investigates root causes of process inefficiencies and delivers proposals on opportunities for process improvement
- Demonstrate the ability to work in an agile environment
- Understand Existing & Upcoming Technologies to support client requests
- Demonstrates a growing understanding of application knowledge and is able to navigate service platforms with minimal guidance
- Relationship Management
Vacancy caducado!