The Control Manager Vice President (VP) will support Commercial Banking Wholesale Lending Services (WLS). WLS is a global organization with over 3100 employees who serve every Line of Business in the firm, sitting in 47 cities in 18 countries.As a Control Manager Vice President on the Wholesale Lending Team, you will have global staff and will be responsible for delivering a strong control environment to include regulatory oversight, risk assessments, issue management, CORE standards, and conducting ongoing evaluation of key processes and the underlying risks and controls for the Wholesale Lending Services. You will be part of the of the Commercial Bank Controls and Continuity Services - Business Operations Executive (BOE) team reporting to the Wholesales Lending Services Control Manager Executive. You will work closely with the Wholesales Lending Services Operation Leads, Technology, PICM, Finance, Credit Risk, Legal, Compliance, Operational Risk Management and Control colleagues across the firm.Job Responsibilities:
Foster a proactive risk and control culture by demonstrating an understanding of process, controls, risk level, providing proactive gap identification, and challenging the status quo
Support business partners to conduct in-depth analysis of key processes, gaps, and heighted risk
Conduct robust risk assessments to identify risks and key internal controls that mitigate identified risks
Manage control-related activities including CORE, Risk Events (RED), Issues/Action Plans & testing
Provide leadership support for the end-to-end execution of CORE, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
Ensure business engagement in control-related activities
Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies
Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions
Act as point of expertise for Operational risk, advising business partners and other functional groups, on emerging and key risk trends, risk events and issues, Key Risk Indicators and other metrics, risk identification, risk appetite, tolerance, and governance
Required qualifications, capabilities, and skills:
5 or more years of financial services experience in controls, audit, quality assurance, risk management, or compliance
Advanced knowledge of control and risk management concepts with the ability to design, create and evaluate Control & Operational Risk Evaluations (CORE) in conjunction with business partners.
Proficient in PowerPoint/Pitch Pro with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
Experience managing people required; Experience in leadership roles in either business operations or Risk/Controls
Experience with Control Management systems such as CORE and FORCE (Risk Event Reporting) .
Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
Preferred qualifications, capabilities, and skills:
Business knowledge - ability to understand the business, knowledge of regulations surrounding business, and inherent risk profile and use this knowledge to proactively identify risk and design sustainability controls
Technical Acumen - ability to seek out technical solutions to business problems and drive meaningful, systemic change
Communication/presentation - exceptional written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
Exceptional interpersonal skills; exceptional collaboration and relationship building skills
Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
Problem solving / Analytical skills - advanced critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions and train others to this level of understanding and actionable results: Understanding root cause / identifying control breaks, Developing timely and sustainable solutions, Analyze metrics for emerging risk
Implementation skills: Action Plans development to ensure sustainability of controls and overall issue management success, Root cause and corrective action identification, actioned and sustainable, Change Management leader
The Firm does not currently have approval for Visa Sponsorship or Relocation assistance at this timeJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans