Customer Service Representative - State Farm agent team member
Location: South Elgin, IL
Type: Part-Time or Full-Time
Gina Gonzalez - State Farm Agent
My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in South Elgin, IL and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
Position Overview:
Do you aspire to make a difference and provide input and influence while exercising the ability to control your own career? Do you desire someday to run your own business but aren’t quite ready? If this sounds like you, I would welcome the opportunity to speak with you. As a member of my agency team, I will act as a mentor and provide an environment in which you can build upon your skills/experiences.
Responsibilities:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive:
Hourly wage plus commission/bonus incentive
Paid time off (holidays, vacation, and personal/sick days)
Valuable experience in an encouraging, positive work environment
Group life insurance
401k
Requirements:
Bilingual – Spanish
Illinois Property & Casualty license (preferred)
Self-motivated
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Detail-, people- and team-oriented
If you are motivated to succeed and can see yourself in this role, please contact my office. We will follow up with you on the next steps in the interview process.