Hours: Monday to Friday, 11 AM - 7 PM; Some Sundays Required
Company Overview: Our company is dedicated to providing top-tier transportation solutions in Northbrook, IL. We pride ourselves on enhancing community mobility with a focus on students and special needs clients.
Position Overview: The Assistant Transportation Services Coordinator supports our coordination team, ensuring efficient and effective service delivery. This role is crucial for maintaining organized operations and assisting the Transportation Coordinator with various tasks.
Key Responsibilities:
Assist in coordinating transportation schedules and changes.
Support communication between drivers, clients, and school officials.
Help manage day-to-day operations within the transportation office.
Contribute to problem resolution and customer service improvement.
Assist with data entry, report generation, and maintenance of transportation logs.
Qualifications:
Proven ability to work effectively in a support role.
In-person customer service experience preferred.
Bilingual candidates are a plus.
Proficiency in composing and managing emails with a professional demeanor is essential.
Excellent multitasking and communication skills.
Knowledge of transportation systems and software preferred.
High school diploma required; associate degree or relevant certification in logistics or administration preferred.
Benefits:
Competitive compensation.
Career development opportunities.
Standard work hours with most weekends and holidays off.