Element Heating & Cooling is looking for an HVAC Install Coordinator to add to our team. We are a proud, reliable, and responsible heating and cooling company with a mission to provide great service and honor our work. We have worked hard to maintain our reputation and quality of work which is the catalyst for growth. Element Heating and Cooling is thriving, and we look forward to growing as a company. We pride ourselves on having a positive work environment, great employee benefits and allowing employees the opportunity to succeed and advance within the company.
Position: HVAC Install Coordinator
Location: Twin Falls, ID
Shift: Monday – Friday - 7:00am to 5:00pm
Compensation: $20.00 - $24.00
Position Type: Full-time
Job Description:
The HVAC Install Coordinator is responsible for overseeing the communication with internal departments and external customers regarding scheduling of new installations, customer call backs, and permitting corrections. They are responsible for overseeing the installation from start to finish.
Build job packs for each installation
Work with Warehouse Manager on paperwork needs
Work with Manager on scheduling all inspections
Communicate with customers regarding installation timelines, follow-ups, and any necessary corrections
Day before reminder calls
Answering incoming calls and direct to proper department
Data entry
Coordinate installation appointments
Job closeout process, including registration of equipment
Maintain the dispatch board/schedule
Forecast workload for a week or 2 weeks out
Update and maintain customer files
Know whereabouts and progress of crew daily
Other duties as assigned
What we are looking for:
Strong communication and organization skills
Minimum 1 year Customer Service Experience
Able to lift 20 lbs
Attention to details and the ability to manage multiple tasks
A desire to grow within a fast paced and evolving department
Strong time management skills
The ability to work with minimal supervision
Excellent verbal and written communication skills
Problem solving and analysis of complex situations
Good mediation skills
Self-Motivated
Ability to follow written and verbal directions as given.
What we offer:
Benefits:
100% paid Medical, Dental and Vision Insurance
100% paid Life Insurance
401K Match up to 4%
Paid Vacation
Paid Holidays
Paid Personal Day
Accrued Sick Time
Future advancement opportunities
Dynamic Work environment
Well known dealer