Office Services SupervisorPosting Begin Date: 2024/03/21Posting End Date: 2024/03/27Category: Public HealthSub Category: ManagementWork Type: Full TimeLocation: McCall, ID, United StatesMinimum Salary: 18.85Maximum Salary: 23.56Pay Rate Type: HourlyDescriptionVision: Healthy People in Healthy Communities Mission: Partnering to promote and protect health in our communities Values: Excellence / Positive Impact / Partnership / Innovation / Credibility / Humanity Are you looking for an opportunity to serve the communities of Valley County? Do you crave a job where you can make a difference and serve the public? Central District Health (CDH) (https://cdh.idaho.gov/) is currently recruiting for a motivated individual to lead our McCall office as the Office Services Supervisor. This position will support all CDH programs within Valley County. The successful candidate will embrace our agency values, have excellent interpersonal and teamwork skills, a positive attitude, and will be organized and deadline-driven. If you have a passion for helping others and making a positive impact in your community, perhaps it’s time you considered a rewarding career with CDH. CDH is dedicated to living our values, is focused on a healthy work/life balance, has a culture that is centered on teamwork and empowerment, and provides an amazing benefit package including: PERSI Retirement Benefits (https://www.persi.idaho.gov/) (consistently ranked as one of the nation's best lifetime defined benefit retirement plans) , Medical/Dental Benefits (https://ogi.idaho.gov/benefits-plans/) (employee plans are available at no cost) and Life Insurance (https://ogi.idaho.gov/life-disability/) for both the employee and eligible dependents. Paid time-off includes vacation and sick leave that begin accruing immediately upon hire, 11 paid holidays per year, and paid parental leave. Educational benefits include up to $2500 per year tuition reimbursement and student loan forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) . Typical Duties: Supervision:
Supervise customer service staff;
Maintain competent and efficient customer service workforce;
Establish and initiate training procedures as necessary for new staff under the position’s supervision;
Evaluate performance of supervised staff;
Develop and maintain schedules of supervised staff to ensure necessary client services and staff support in the McCall office;
Coordinate and authorize vacation leave and sick leave for assigned staff;
Monitor quality of supervised staffs’ work products;
Prioritize workload of supervised staff with a focus on internal and external customer service;
Resolve staff conflicts and performance issues; meet with staff as necessary to resolve issues.
Clerical/Administrative Support:
Provide primary clerical and administrative support for all CDH programs;
Perform data entry in the Environmental Health data system and other databases that support the division’s Environmental Health and Family Clinical Services programs;
Support meetings, trainings, and emergency exercises;
Coordinate, compile, and submit reports as required by Department of Health and Welfare or Department of Environmental Quality contracts;
Ensure the accuracy and quality of written materials including forms, policies, plans, permits, newsletters, etc.;
Ensure security and accuracy of financial transactions;
Create/complete reports, applications, policies, plans, and other documents as required by special projects or initiatives undertaken by division staff;
Maintain supplies and equipment;
Related Work:
Coordinate and collaborate with Information Systems, Finance, Purchasing, and Human Resources to obtain needed support, and develop new or improved methods or processes for obtaining and providing information, supplies, etc.;
Resolve internal department problems, e.g., record keeping errors, data entry errors, etc.;
Maintain up-to-date knowledge of policies, procedures, and regulations;
Participate in emergency preparedness training in order to fulfill emergency response role if needed.
Minimum Qualifications:
Good knowledge of:
Office support functions.
Some knowledge of:
Supervisory practices.
Experience:
Interpreting, applying and explaining complex information such as regulations, policies or services;
Independently solving problems/performing liaison activities to deal with individuals or resolve conflicts in a work setting.
Supplemental Information:
Please note: The successful candidate will be required to pass a fingerprint-based background check.
Thank you for your interest in employment with Central District Health!
If you have questions about this position please contact us at:
Email: [emailprotected]
Phone: 208.327.8503
CDH is a Tobacco-Free Workplace. Employees of CDH are required to refrain from the use of any nicotine products. CDH will not hire tobacco or nicotine users.
CDH is committed to providing equal employment opportunities to all qualified individuals. CDH prohibits discrimination against any individual based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, disabilities, veterans’ status or any other status protected under applicable federal, state, or local laws.
CDH is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact 208.327.8503, or email [emailprotected] .
Preference may be given to veterans who qualify under state and federal laws and regulations.
Notice: Idaho’s Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.