Full Job Description
Medical Scheduler and Billing Specialist
North End Wellness – Boise, ID
Pay: From $22.00 per hour
Job Type: Full-time Remote
Schedule: Monday to Friday, 8-hour shifts with one hour lunch
Website: www.boisecounseling.org
PLEASE INCLUDE A COVER LETTER IN YOUR RESPONSE TO BE CONSIDERED
North End Wellness is a growing mental health center located in the heart of Boise. We currently have 18 clinicians and two administrative/billing staff. We are dedicated to providing compassionate, client-centered care and empowering individuals on their journey toward wellness. Our team values professionalism, collaboration, and a deep understanding of the challenges our clients face.
We are currently seeking a highly motivated and compassionate Medical Scheduler/Billing Specialist to join our team. This is a great opportunity for someone who thrives in a supportive team environment, is detail-oriented, and has a strong understanding of mental health and counseling services.
Responsibilities
Be punctual, present, and prepared for work each day
Answer phones and return messages in a timely manner
Schedule client appointments and gather insurance information with accuracy
Prepare intake paperwork and ensure timely scanning/uploading of documents into electronic health records (EHR)
Assist with insurance verification and billing-related tasks
Collaborate with clinical and administrative staff to coordinate care and solve individual client issues
Maintain confidentiality in all client communications and records (HIPAA compliance)
Attend staff meetings and contribute to process improvement
Provide general administrative and clerical support as needed
Other duties as assigned
Requirements
High school diploma or equivalent (Required)
Superior verbal and written communication skills
Strong interpersonal and empathy skills; ability to interact with sensitivity in a mental health setting
Highly organized and detail-oriented with good math and analytical skills
Proficient with computers and office software; EMR/medical scheduling software experience preferred
Previous experience in a medical or mental health office is a plus
Knowledge of insurance requirements and scheduling procedures
Ability to problem-solve, multitask, and adapt in a fast-paced environment
Honest, reliable, and self-motivated team player
Have a quiet space in your home where you can work uninterrupted between 8AM and 5PM
Compensation & Benefits
Starting at $22.00 per hour
3% matching IRA
Join Us- If you are passionate about supporting mental health care, possess strong communication and organizational skills, and want to be part of a team making a difference in our community, we would love to hear from you!