Social Media Coordinator

We are seeking a dynamic and detail-oriented Social Media Coordinator to join our vibrant social media and Brand team. This role is crucial in maintaining our brand's online presence, engaging with our community, and supporting various social media initiatives. If you are passionate about social media, have a keen eye for detail, and thrive in a fast-paced environment, we want to hear from you!This full-time position reports to the Senior Brand Marketing Manager and is expected to work in a hybrid model, which currently includes Monday, Tuesday and Wednesday in-office.What you’ll do: Content ManagementSchedule and manage posts across multiple social media platformsDevelop and maintain SOPs for asset and document managementStay up to date with social media trends, emerging platforms, and competitor activities.Assist with internal collaboration requestsPlatform Specific TasksManage and grow our Pinterest presenceHandle manual social posting and product tagging on TikTok, Instagram, and FacebookOversee story reposting and engagement across platformsCommunity EngagementMonitor and respond to social media engagementCollect and manage user-generated content (UGC), including obtaining proper permissionsWeekly reporting on community engagement resultsAssist with influencer communications and time managementAdministrative TasksAssist in processing partner ordersAssist in managing social and creative product ordersSupport team with various administrative duties as neededWhat you bring to the table: Bachelor's degree in marketing, Communications, or related fieldProficiency in design and video editing tools such as Canva and CapCut.1+ years of experience in social media managementProficiency in social media platforms including Instagram, Facebook, TikTok, and PinterestStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentExperience with social media management toolsAbout Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.Check out our flagship brand, Balsam Hill: www.balsamhill.comBalsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/Glassdoor: https://bit.ly/balsambrands-glassdoorAt Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review processComprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependentsUp to $2,000 annual funding toward HSA accountsMedical, transit, dependent care FSAInfertility coverage offered on all medical plansGenerous parental leave program and flexible return optionsCompany-paid life and AD&D insuranceCompany-paid short and long-term disability insurance401(k) with dollar-for-dollar company match up to $4,000 per calendar yearEmployee Assistance Program (EAP) and other mental health and wellness perksPaid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packagesPaid 5-week sabbatical leave after 10 years of employmentAnnual continuous learning benefit up to $1,000 per person, per fiscal yearUp to $300 flexible reimbursement to support setup of new team member's work-from-home environmentGenerous team member merchandise discountValuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insuranceThe base pay range for this position is: $55,000 to $69,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.#LI-Hybrid