SEEKING - Customer Service Representative (CSR), you'll play a vital role as the primary point of contact between our company and customers. Your responsibilities include handling incoming calls, converting leads into sales, scheduling appointments, and ensuring every customer interaction exceeds expectations.
About Us:
We pride ourselves on being the go-to Pest Control experts in the Treasure Valley. With a focus on excellence and customer satisfaction, we're dedicated to providing unmatched service and solutions to our community.
Responsibilities:
· Manage incoming calls and sales leads with efficiency and professionalism.
· Proactively acquire new customers and convert leads into sales.
· Maintain accurate records of customer interactions and payments.
· Identify and address customer needs to ensure satisfaction.
· Schedule appointments strategically for optimal efficiency.
· Meet personal and team sales targets through customer-focused approaches.
· Resolve customer concerns with empathy and timeliness.
· Foster trust and rapport with prospects and customers through open communication.
Qualifications:
· Strong customer service experience in an office setting and sales experience is preferred.
· Confident and professional demeanor.
· Driven, ambitious, and self-motivated.
· Exceptional organizational skills and a team player mentality.
Join Our Team:
If you're passionate about building strong customer relationships and providing excellent service, we want to hear from you! Join our team dedicated to excellence in pest control service in the Treasure Valley. Apply now and become a part of our commitment to exceptional service delivery.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
On-the-job training
Paid time off
Experience level:
3 years
Shift:
Day shift
Morning shift
Weekly day range:
Monday to Friday
Work setting:
In-person
Office
Work Location: In person