Company DescriptionDiscover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!What is in it for you:
Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
401(k)
One complimentary duty meal for all employees that work more than 6 hours per shift
Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
Wellness Offerings
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Job DescriptionAs our Security Manager, you will develop and lead the exceptional Security team who ensures the safety and well-being of our resort, our colleagues and our guests. You will work closely with our Risk & Safety Manager as you oversee the resort’s safety program, including but not limited to policy development and implementation, property-wide safety training, emergency procedures and risk management.Salary Range: $72,000 - $77,000What you will be doing:
Lead and coach the Security team to achieve exceptional levels of guest service and colleague satisfaction through the application and enforcement of all Corporate and property standards, programs and policies.
Be available for all emergency situations both on and off duty.
Develop/maintain, implement, communicate, train and be fullyknowledgeable on all corporate, local or departmental SOPs, policies and programs related to Health & Safety and Security, including various response plans, Business Continuity Plans and crisis management with input from Risk & Safety Manager.
Ensure adherence to Lost & Found procedures including documentation, inquiries, and retention.
Strengthen department cohesiveness through effective recruiting, training, feedback and accountability.
Educate all new colleagues on Health, Safety and Security at New Hire Orientation.
Guide and support leaders on Health, Safety and Security procedures and ensure they are providing a safe workplace for their colleagues.
Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory
Ensure all reported incidents are properly recorded, documented and maintained according to standards.
Investigate and follow up on reports made by guests or colleagues.
Assist with claims management.
Collaborate with Human Resources on investigations of any work place accidents, first aid program and the return to work program, maintaining compliance with local, state and federal regulations.
Support Security’s daily operations, including patrolling, conducting evictions, issuing trespass notices, investigating suspicious activities, and providing emergency and CPR/first aid assistance.
Liaise with government authorities, local law enforcement & community peers.
Assist Engineering with lock repairs and key management.
Conduct lock interrogations and audits to maintain and control all key card access and locks.
Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests.
Focus attention on guest needs, remaining calm and courteous at all times.
Co-chair the resort’s Health & Safety Committee. Promote and enforce health and safety awareness and emergency procedures.
QualificationsEducation
High School diploma or equivalent or vocational training ‘
Bachelor’s Degree in Criminology, Criminal Justice, Emergency Management or related field is an asset
Certifications in Security or Law Enforcement related fields is an asset
Experience
Minimum 2 years of experience in Facility/Workplace security
Minimum of 2 years’ experience in Security Management preferred
Experience in Security Management in a resort atmosphere is an asset
Licenses or Certificates
State of Hawaii Guard Card
Valid Drivers License and clean drivers abstract
CPR/First Aid Certification
Maui County Liquor Card
Occupational Health and Safety Administration (OSHA) certification is an asset
Fire safety certification is an asset
FEMA training and certifications are an asset
Additional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.comWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS