Vacancy caducado!
Description:The Valet Clerk is a highly visible role that will require the ability to multitask and prioritize guest requests. Valet Clerks have a huge impact on the guest experience. They must be knowledgeable about hotel and transportation information as well as surrounding areas. Valet Clerks perform a wide variety of tasks.The primary responsibilities include but are not limited to:
Answering calls from guests, vendors, and team members requiring assistance
Dispatching guest service & valet colleagues to handle requests such as (but not limited to):
Vehicle retrievals
Luggage pulls
Luggage deliveries
Room move assistance
Resort orientations.
Provides Valet service assistance during busy periods
Maintaining logs, storing and maintaining vehicle keys.
Keeps track of guest’s arrivals and departures daily and communicates with the Bell/Valet team to assist guests in a timely manner.
Assisting guests with general inquiries, responding to guest requests, questions and effectively solving guest concerns.
Communicating service request calls to a variety of hotel departments
Post & processes payment for valet parking and associated fees.
Using hotel network efficiently as an information resource to keep current on hotel events, hours of operation, guest information and communications through email.
180 Day Probationary Rate: $19.23Full Rate: $22.62Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.This role will be eligible for the following benefits, after meeting initial eligibility period:
Health / Dental / Vision / Chiropractic
401K Retirement Savings Plan
Employee Stock Purchase Plan
Paid Vacation and Sick, Floating Holidays and 7 Observed Holidays
Discounted rooms at any participating Hyatt location starting on the first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.Qualifications:
A true desire to satisfy the needs of others in a fast-paced environment
Prior experience in Valet, guest services, or Front Desk a plus, but not required
Refined verbal and written communication skills
Ability to stand for long periods of time
Ability to push, pull and lift up to 50lbs
Ability to work both independently and as part of a team
Must be able to provide excellent customer service
Must be computer savvy
Must be detailed oriented
Ability to work a flexible schedule including weekends, holidays for any shift of valet operations
Primary Location: US-HI-WaileaOrganization: Andaz Maui at WaileaPay Basis: HourlyJob Level: Full-timeJob: Guest ServicesReq ID: WAI002104Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Vacancy caducado!