Description/Job SummaryCashierJOB SUMMARY: Performs cashier duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities. ESSENTIAL FUNCTIONS
Performs sales transactions in a timely fashion.
Enters all sales into the cash register to ensure purchases are accurately recorded.
Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
Follows standard procedures for issuing cash refunds.
Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
Observes customer purchases in the cafe line and differentiates between standard portions.
May also replenish condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
May also keep pastry case stocked.
Ensures compliance with company service standards and inventory and cash control procedures.
Ensures compliance with all sanitation, compliance and safety requirements.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS
Follow written and verbal instructions.
Establish and maintain effective working relationships with other employees.
High School graduate, or GED required.
Must have solid work ethics.
Good reading and writing skills.
Excellent interpersonal and communicative skills.
6 months - 1year previous work experience.
MINIMUM HIRING STANDARDSMust be at least 18 years of ageMust have a reliable means of communication (i.e., phone)Must have a reliable means of transportation (public or private) Must have the legal right to work in the United StatesMust have the ability to speak, read, and write EnglishMust have a High School Diploma or GED.Must be willing to participate in the Company's pre-employment screening process, including background investigation, if applicable.LICENSURE OR CERTIFICATIONLANGUAGE SKILLSAbility to read and interpret documents such as instructions and procedure manuals. Abilityto write accurate, Ability to communicate effectively with customers, visitors, vendor representatives, supervisors, managers, employees and client representatives.EXPERIENCEAny combination of experience and training that would likely provide the required knowledge and abilities is qualifying:One year of experience in a directly related field or in the performance of similar duties and responsibilities.Competencies (as demonstrated through experience, training, and/or testing):
Interact with and manage (as required) the workforce in a fair and consistent manner.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Ability to carry out instructions furnished in written, oral, or diagrammatic form.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Courteous telephone manner.
Ability to write routine correspondence, including logs and reports.
Ability to provide high quality customer service.
Required ability to handle multiple tasks concurrently.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Lifting and carrying up to 30 pounds.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.