Server (T), Binchotan Bar & Grille - Casual

Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at our Traditional northern Japanese grill utilizing centuries-old practices of robatayaki: fireside cooking, grilled to perfection. Originating from Hokkaidō, Japan, robatayaki reflects the seafaring lifestyle: seasoned fishermen grilling up their fresh catch over the irori, or glowing white coals, served sizzling hot.What you will be doing: Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/featuresUp-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready.Try to remember individual patron’s names and their preferences to extend a personalized serviceEnsure that all food & beverage are served according to service standardClear and tidy up tables after the departure of the patrons as quickly as possible.Perform opening/closing side duties as assigned and set all tables according to standards and proceduresAssist other Food & Beverage outlets with their operations during peak times or when requiredApply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)Be well versed in hotel fire & life safety/emergency proceduresMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the Management of the Hotel