We are hiring a Sales Representative and Assistant Manager (separate listing in biz mgmt section of Craigslist) for our fast-paced, busy flower shop, based in Kaimuki, with our retail location in Waikiki. The ideal candidate is reliable, has great interpersonal skills, and has at least 3 years of sales experience. Your time will be split between our flower shop in Kaimuki, the retail lei stand in Waikiki and from our remote office in Palolo.
This is a long-term position. It can be part time or full time. This position requires you to have been an Oahu resident for at least 3 years, or at least have a very good understanding of local culture. We have a lot of local customers who appreciate that we are a local business and have been open since 1991.
We are willing to train the right candidate if you don’t have experience in this industry. The most important traits: a passion for selling things you believe in, reliability, being on time, energy, being coachable and having excellent communication skills.
Our busiest days are usually on Friday, Saturday and Sunday, so you are required to work at least one of those days, but preferably two of those days, especially during training for the first 90 days.
Requirements
Reliable, stable personality and character
Solid working vehicle with up-to-date registration and insurance (we reimburse for mileage)
Current Driver’s License and good driving record
Ability to legally work in the state of Hawai’i
Great listening skills
Adaptable and growth-oriented
Excellent attention to detail
Good problem-solving skills
Excellent written, spelling and speaking skills
Professional and friendly demeanor
Ability/desire to manage time well
Heart of service
Mindful, polite, kind and patient
Professional appearance, and nice family-friendly dresses when client-facing
Commitment to excellence
Punctuality
Ability to work with different backgrounds and cultures
No flower allergies
Main Responsibilities
Inbound and outbound sales
Answering shop phone
Assisting our Senior Sales Manager with large orders and proposals
Responding to sales inquiries by email and texts, booking wedding consults for our Lead Designer & Senior Sales Manager
Outbound sales calls and account visits in Waikiki are about 30% of the role
Sales and making lei at our Lei Stand at International Marketplace Waikiki
Checking and replying to customer and team emails
Communicating promptly and politely with customers, always with 5-star customer service
Occasionally doing deliveries to accounts, recipients and customers
Pay Structure
This is an independent contractor position, with a great schedule (once training is complete) that allows you to have work life balance. We offer base pay during training, and then move to a commission structure once your training wheels are off. You receive a commission for each sale, plus sales tips (and delivery tips if you do the delivery). If you're doing your job well, you will be averaging about $30-35 an hour, but there is potential to make more with large orders, if you have great sales skills. Commissions range from $10-100+ per sale. You will work closely with our Sales Manager and we will make sure you are getting lots of leads to work with.
About Us
Honolulu Flower Lady, founded in 1991 by the legendary Hillarie Hamilton, is Waikiki’s top-rated florist on Google. We are the famous flower ladies of Waikiki! Our lei stand and delivery service is open 7 days a week, 8am to 9pm. We provide full-service florist services, as well as daily flower lady service in the hospitality industry. We have 6 in-house staff members, 6 leimakers, and 5 retail flower ladies who provide hospitality lei service. Visit our website honoluluflowerlady.com for more information on what we sell.
Please email us with your updated resume and cover letter. Please include at least two personal and two professional references.
Thank you for your interest and we look forward to connecting with you.