Job description
Job Overview:
We are a Self Storage Facility ooking to add another individual to our staff. We are seeking a highly motivated and customer-focused individual to join our team to train as Assistant Manager/ or Manager depending on experience. You will be responsible for providing exceptional service to our customers, assisting them with their inquiries, and ensuring their satisfaction with our products and services. You will also be responsible for leading and managing the Facility Staff.
Must be reliable.
Responsibilities:
- Provide excellent customer service by responding to customer inquiries and resolving issues in a timely and professional manner
- Assist customers with product information, pricing, and purchasing decisions
- Process sales transactions accurately and efficiently
- Develop and maintain product knowledge to effectively address customer needs
- Collaborate with the sales team to identify opportunities for upselling and cross-selling
- Manage customer accounts, including order processing, returns, and exchanges
- Utilize time management skills to prioritize tasks and meet deadlines
- Handle customer complaints or concerns with empathy and problem-solving skills
- Rentals of Uhaul trucks and Self Storage or Vehicle storage spaces.
Requirements:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to build rapport with customers
- Proficient in time management and multitasking
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills, including proficiency in MS Office Suite
- Shift management experience is a plus
- Ability to negotiate and sell products effectively
- Team management skills are desirable
BONUSES added to Complensation. We offer competitive compensation along with training and development opportunities for career growth. If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $17.50 - $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Experience:
Management or Supervisor: 1 year (Required)
Customer Service: 2 years (Required)
Office: 1 year (Required)
License/Certification:
State Drivers License (Required)
Shift availability:
Day Shift (Required)
Ability to Commute:
Waipahu, HI 96797 (Required)
Work Location: In person