Company Overview:
We are a locally owned and operated chocolate company passionate about creating high-quality, Hawaiʻi grown and made artisanal chocolates. Our commitment to using exclusively Hawaiʻi-grown cacao and carefully chosen crafting methods has made us a leading producer of chocolate within our community.
Our mission is to help advance & revitalize the agricultural economy here in Hawaiʻi by growing cacao responsibly, respecting the ecosystem and restoring Hawaiiʻs ʻāina through regenerative agroforestry, and crafting the highest quality chocolate with transparency and integrity. We strive to be a part of making a name for Hawaiʻi as a destination for world renowned chocolate. If you love chocolate and these values speak to you, we’re excited to meet you!
Position Overview:
We are seeking an outgoing, friendly, professional and customer-oriented Sales Associate to join our team at our shop in Kakaʻako. The Sales Associate will play a pivotal role in delivering outstanding customer service, driving sales, and showcasing our locally made chocolates to ensure an exceptional chocolate experience for our customers. The ideal candidate will embody our company values and be able to convey them enthusiastically with customers while guiding them on an unforgettable chocolate tasting experience.
Key Responsibilities:
Greet customers educate and guide them through tasting flights of our Hawaii-grown and Hawaii-made chocolate
Operate the point-of-sale system accurately and efficiently, processing transactions and handling cash or card payments.
Maintain a clean and organized retail environment, ensuring shelves are stocked, products are neatly displayed, and the store appearance is tidy and inviting to customers.
Provide customers with information about our chocolate products, including ingredients, flavor profiles, and any special promotions or events.
Promote the awareness of our chocolate factory tours, located 3 blocks from SALT in Kaka’ako
Collaborate with team members to meet and exceed sales goals while contributing to a positive and supportive work environment.
Communicate clearly and efficiently with team members via Slack about inventory and shop status
Maintain cleanliness of the shop, including sweeping and mopping floors, washing dishes, dusting shelves and products, watering plants, etc.
Open and close register, and take responsibility for cash counts
Willingness to work special events on occasion
Requirements:
Prior retail or customer service experience is preferred.
Passionate about delivering exceptional customer service and creating positive memorable experiences for shoppers.
Knowledge or interest in chocolate, food, or gourmet products is a plus.
Strong communication and interpersonal skills.
Ability to work effectively in a team environment and contribute to a positive workplace culture.
Flexibility to work a varied schedule, including weekends and holidays, based on the needs of the business.
Attention to detail and ability to multitask in a fast-paced retail setting.
Benefits:
Competitive hourly wage with opportunities for performance-based incentives and advancement within the company
Employee discounts at our shops.
Training and professional development opportunities.
Opportunity to work in a fun and engaging environment while promoting a local brand.
How to Apply:
If you are enthusiastic about delivering exceptional customer service and have a passion for locally made chocolates, we'd love to hear from you! Please submit your resume along with a brief cover letter explaining why you'd be a great fit for this role.
Join our team and be a part of bringing joy to chocolate lovers in our community!