Maui Sunriders Bike Co. is looking for an experienced and passionate Bike Mechanic to join our growing team. With three full-service shops on Maui—Paia, Kihei, and Kapalua—we offer the largest fleet of rental and retail bikes in Hawai‘i and a reputation for excellence in service, repairs, and aloha. Our rental fleet includes high end full-suspension mountain bikes, road bikes, ebikes & beach cruisers. We offer full service repairs, rentals, daily bike tours, retail from some of the best bike clothing and gear brands in the industry. We offer a great environment for customers to enjoy spending time with the sport they love. We have built an outstanding reputation for Excellent service and we are eager to find the right individuals to add to our dynamic team. Whether you’re fixing a $10k carbon road bike or tuning up a cruiser, we believe in doing every job right and treating every customer like family. We’re passionate about bikes, dedicated to growing the cycling community on Maui.
About Us:
At Maui Sunriders, we’re avid cyclists, surfers, skiers & snowboarders who have a passion for adventuring in the outdoors. Collectively, our team has decades of experience in domestic and international tour guiding, business management, bicycle service & rentals, and outdoor sport of all types. Many of us hold upper level certifications, and we strive to beat industry standards when it comes to safety and service. Our team is incredibly close, and while we love to work hard, we also play hard. After work, you can find us riding our bikes, hiking, or surfing. We are passionate about bikes, we take pride in excellent customer service. Our goal is to provide our local community with an excellent experience, every time. We are motivated by a common interest to build a strong cycling community here on Maui!
Our bike tour offering is growing as we are adding new bike tour options to each shop location. We are proud to be one of the longest running downhill bike tour companies on Maui, out of our Paia location, with over 24+ years of facilitating a bicycle experience unlike any other. Upon finishing the ride, our guests frequently remark that their experience with us was the highlight of their time on Maui, and they were impressed with the quality of service we were able to provide.
Skills & Qualifications:
- Self-motivated, positive attitude, team player
- Capacity to interact with a wide range of people
- Flexible
- Effectively prioritize and see tasks through to completion
- Well organized and detail oriented
- Familiarity with the ins and outs of all types of bike parts, including but not limited to: Shimano, SRAM, Campagnolo, RockShox, FOX
- Ability to lift up to 50 pounds and be able to be on your feet for prolonged periods of time
Responsibilities:
- Keep the workbench/workshop/sales floor clean
- Provide feedback/explanation/service to customers regarding their bicycle repairs
- Mechanical & technical aptitude
- Provide customer service, including sales, checking in/out work orders, calling customers
- Maintain notes on customer bikes and work orders in the Lightspeed Retail POS
- Work quickly and efficiently on repairs of all types and can be a bike building machine.
Interested in joining the Maui Sunriders team? Please email us your resume, certifications, and your work experience. A cover letter is always helpful too!
What We’re Looking For:
A skilled and personable mechanic who is:
- Experienced with a wide range of bikes and components (Shimano, SRAM, Campy, RockShox, FOX, etc.)
- Customer-focused and enjoys talking story with guests
- Detail-oriented and highly organized
- Positive, self-motivated, and a team player
- Able to thrive in a dynamic shop environment
Your Role Includes:
- Diagnosing and repairing all types of bikes, from cruisers to carbon road bikes and high-end MTBs
- Communicating clearly with customers about repairs, recommendations, and timelines
- Maintaining clean, organized workstations and contributing to shop cleanliness overall
- Supporting sales, checking in/out service tickets, and updating customer notes in Lightspeed POS
- Building and tuning bikes quickly and efficiently
- Sharing your Maui bike knowledge with customers
Bonus Skills (not required, but a plus):
- Suspension service expertise
- Experience with Lightspeed or similar POS systems
Perks of Working with Us:
- Competitive pay based on experience
- Flexible hours and shop location options
- A fun, active team who work hard and play hard—surfing, riding, hiking, and more
-A chance to grow with a well-established, locally owned company that’s passionate about people and bikes
Email your resume, relevant trainings/certifications, and a quick cover letter telling us about yourself. Whether you’ve wrenched for years or bring a unique mix of skills and stoke, we’d love to hear from you.