Air & Sea Travel is a travel agency in Honolulu, Hawaii and we specialize in international group escorted tours and customized individual travel.
We are looking for 2 positions: Outbound Travel Consultants, Tour Operations. If you love to travel or love to talk to people who loves to travel, this opportunity is for you.
Outbound Travel Consultants (Job-Training will be provided):
Position Summary:
Make air, hotel, car, or tour arrangements as requested. Individuals must focus on delivering exceptional customer service at all times. This job description is not intended to contain a comprehensive listing of the activities, duties, or responsibilities required of the position; additional activities, duties, or responsibilities may be assigned.
Responsible for completeness of air process from air bookings to final confirmation
Monitor airline ticket costs and reservations to determine if budget goals are being met and air blocks, if used, are efficiently utilized
Provide the highest degree of customer service within a strong team environment
Maintain necessary proficiency for correct operations of all SABRE booking and ticketing and interfacing with Outlook and other IS applications as needed per program
Notify Supervisor of any special attention or customer service issues
Complete program ticketing as instructed
Research destination as needed for success
Coordinate and assist with Group or FIT travel and SABRE related bookings as specified
Excellent communication skills
Sound judgment with attention to detail
Time management
Tour Operations (Job-Training will be provided):
Position Summary:
Make air, hotel, car, or tour arrangements as requested with local land operations.
Responsible for completeness of air & hotel process from bookings to final confirmation
Provide the highest degree of customer service within a strong team environment
Maintain necessary proficiency for correct operations of all SABRE booking and ticketing and interfacing with Outlook and other IS applications as needed per program
Notify Supervisor of any special attention or customer service issues
Research destination as needed for success
Coordinate and assist with Group or FIT travel
Excellent communication skills
Sound judgment with attention to detail
Time management
Minimum knowledge, skills, and abilities required:
1 year Travel industry experience in office operating computer including MS Word, Excel, and e-mail systems is preferred.
Communication skills in English (reading, writing, and speaking) at the business level
Basic mathematical skills and knowledge
Problem-solving and organizational skills
SABRE or other GDS experience preferred
Familiar with airline processes and procedures
Basic understanding of domestic and Intl fares and ticketing
Job Type:
Full-time
Job Compensation:
· $3500.00 - $3800.00 per month or $22 - $30 per hour above (depending on experience)
· Holiday pay
· Medical Benefits
· 401K
· Bonuses
Please send your resume to us.
Air & Sea Travel Center
50 S. Beretania Street, Suite C-211B
Honolulu, HI 96813