Baggage Storage Associate - HNL Honolulu Airport - Part Time
$16.50 - $17.50 / hour
In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance
Work Hours: up to 30 hours a week, weekends required.
FREE Parking!
Medical Benefits eligible!
ADDITIONAL PART-TIME BENEFITS
Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers.
KEY RESPONSIBILITIES
Deliver premier customer service
Greet and assist inbound travelers and encourage the use of our services to maximize their travel experience.
Follow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure.
Communicate Baggage Storage requirements to customers.
Process cash and credit card payments using POS register.
Provide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel information.
Maintain a clean and organized work area
Wear company prescribed uniform, maintain a neat and well-groomed appearance.
Other duties as assigned
SKILLS
Passionate approach to customer, able to handle client needs and concerns
Proactive approach in applying sales practices
Positive attitude, strong work ethic
Cultural awareness
Ability to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting disposition
Ability to work independently
QUALIFICATIONS
Aptitude to learn new applications as needed
Airport and/or Airline hospitality service experience a plus
Excellent verbal communication skills
CERTIFICATIONS/LICENSES
Ability to get airport badge is required
PHYSICIAL REQUIREMENTS
Must be able to push/pull and lift 40 lbs
Must be able to stand/walk for long periods of time
Experience
Preferred
Aptitude to learn new applications as needed
Airport and/or Airline hospitality service experience a plus
Licenses & Certifications
Required
Airport Badge
Skills
Required
Customer Service
Communication
Cleaning
Flexibility
Preferred
Computer
Problem Solving
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.