Aloha! Voted as one of THE BEST PLACES TO WORK in 2022 and 2023, Prince Waikiki would love to welcome you to our dynamic team of hospitality professionals.
Lokomaika'i (sharing kindness from within) is the essence of who we are and how we care for our employees and guests. If you have the passion and the qualifications to join us as we continue to build upon the legacies we have created, we invite you to review the career opportunities we offer at Prince Waikiki.
In addition to competitive salaries, team member recognition programs, training and career opportunities, we offer the following benefits: medical, vision and dental care, life insurance, paid vacation and sick leave, 401k, complimentary rooms program, dining and golf discounts, and more.
Front Service Ambassador - Full Time($17.71/hr plus tips)
Primary Responsibilities: As an integral part of a team, Front Service Ambassador is responsible for continuously looking for ways to improve each guest’s experience from providing exceptional guest service to transporting guest luggage to/from guest rooms, escorting guests to rooms, and informing guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Assist Guest and Patrons with vehicle assistance; valet services and responsible to keep the Porte Cochere area clean, safe and traffic flow. Thorough knowledge of all hotel services and amenities.
Essential Duties:
1. Greet and acknowledge all arriving/departing guests
2. Monitor and Maintain cleanliness, sanitation, and organization of work areas
3. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time day
4. Maintain positive guest relations and offer services at all times
5. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
6. Resolve guest complaints, ensuring guest satisfaction.
7. Escort guest from the Porte Cochere to the Front Desk or Lobby Greeter
8. Transport guest luggage from the point of arrival to assigned room or where services needed
9. Assist in locating guest's lost luggage and correctly tag and store guest luggage
Please visit www.PrinceWaikiki.com/careers for more information or to complete an online application.
Prince Waikiki is an equal opportunity employer.