Compensation: Competitive hourly wage (based on experience) + Benefits
Employment type: Full time & Part Time Available
Job title: Hotel Front Desk Agent
Are you passionate about hospitality and delivering excellent guest service? Our hotel is seeking a friendly, reliable, and professional Front Desk Agent to join our team. If you enjoy working in a fast-paced environment and being the face of a hotel, we’d love to hear from you!
Responsibilities:
- Warmly welcome and check in guests in a courteous and efficient manner
- Process guest check-outs and handle payments accurately
- Answer incoming calls and assist with reservations and inquiries
- Provide information about hotel amenities, local attractions, and directions
- Resolve guest concerns or complaints promptly and professionally
- Coordinate with housekeeping and maintenance to ensure a seamless guest experience
- Maintain a clean and organized front desk and lobby area
- Follow all hotel safety and security procedures
Qualifications:
- High school diploma or equivalent required
- Prior front desk or hotel experience preferred but not required
- Strong interpersonal and customer service skills
- Basic computer knowledge; experience with hotel software (e.g., Room Master) is a plus
- Ability to multitask and remain calm under pressure
- Flexible schedule including nights, weekends, and holidays
- Reliable transportation and punctual attendance
How to Apply:
Please reply to this posting with your resume and a brief introduction. You can also call Nicole at 808-480-5366.
We’re excited to meet our next hospitality superstar!