JOB PURPOSE:Responsible for the daily activities and duties associated with the facility. Provides assistance to patients, residents, visitors, guests and coworkers. Coordinates clerical functions for the facility. Answers phones, greets visitors with a friendly and courteous tone. Provides direction or escorts visitors to patient/resident’s room. Maintains clean and organized work area.KEY RESPONSIBILITIES:
Greets and directs visitors and associates appropriately and in a friendly and helpful manner.
Answers a high volume of telephone calls in a friendly and helpful manner and directs calls in an efficiently and timely.
Able to interact and communicate with individuals at all levels of the center / organization.
Reports any suspicious persons/activity immediately.
Assists with administrative type duties (i.e. typing, filing, copying, sorting mail, calculations, etc.) as requested by supervisor.
Organizes and conducts new associate orientation, counsels him/her on nursing center personnel guidelines and benefit package.
Should have knowledge of the organization’s Human resources procedural guidelines and their application in the day to day working environment.
Should have knowledge of the organization’s benefit programs and be able to solve problems and answer routine benefit questions for a timely and courteous resolution.
Should be knowledgeable of federal and state employment labor laws to include the Family and Medical Leave Act, COBRA, Americans with Disabilities Act, Pregnancy Discrimination Act, ADEA and other laws pertinent to our organization.
Responsible for enrolling eligible partners in the group insurance plans provided and/or sponsored by the organization, reconciling withholding with billing and maintenance of enrollment records for all benefit plans.
Maintains employment resumes, application forms and associate personnel files in accordance with procedural guidelines and government regulations.
Assists with applicant interviews.
Conducts pre-screening of job applicants to include reference checking, abuse registry and license/certification verification, criminal record check, and drug testing.
Answers routine inquiries on job openings, employment verification, benefit claims processing and provides references consistent with the organization’s procedural guidelines, federal and state employment laws.
Tracks licensure renewals for licensed staff and maintains current documentation in partner’s personnel file.
Conducts human resources’ responsibilities fairly and uniformly without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.
Ability to maintain the highly confidential nature of all aspects of human resources.
Provides new partners with nursing center health guidelines and arranges for health assessment, TB Test and Hepatitis B in compliance with the organization’s procedural guidelines and federal and state laws governing nursing centers.
Maintains appropriate supply and equipment levels in accordance with established departmental budget.
Assists departmental supervisors with established human resources procedural guidelines and protocols.
MINIMUM EDUCATION REQUIRED:High school diploma or equivalentMINIMUM EXPERIENCE REQUIRED:On-the-job training providedADDITIONAL QUALIFICATIONS: (Preferred qualifications)Previous clerical and customer service experience preferred.Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.We are eager to connect with you! Apply Now to get started at PruittHealth!As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.