Essential Job Duties:Level – ManagerFacility OperationEnsure that a program of regular preventive maintenance is in place for building systems including, but not limited to, HVAC, primary and backup electrical systems, fire prevention, lighting, flooring, doors, paint, vehicles, pest control, landscaping, parking lots etc.Ensure that all areas of the building and grounds are kept in a clean and orderly condition; this includes a regular custodial program to provide cleaning, trash removal, restocking of cleaning and maintenance supplies and provision of appropriate receptacles and containers for waste Ensure that repair or replacement of malfunctioning or deteriorating building systems is carried out in a timely manner and that all such tasks are documentedOversee the engagement and work of service contractors including obtaining competitive contractor bids for services where appropriate, reviewing and approving contractor proposals for repair or renovation work and ascertaining that the work has been correctly performed and billed.Ensure that building plans, operation and maintenance SOPs and the necessary supporting forms are in place and up-to-dateEnsure timely response to regulatory issues and inspection findings.Develop an appropriate set of quality and productivity metrics and ensure that they are regularly monitoredOversee the operation of a Facilities Helpdesk to ensure that tickets and work orders are appropriately assigned and addressed in a timely mannerEnsure the availability of qualified Facilities personnel to respond to emergency situations such as fire, security breaches, equipment failures, etc.Ensures facility operations are conducted using safe work practices, and comply with all regulatory requirements and municipal codes.Business Planning/Budget/ForecastParticipate in developing department goals, objectives, and systemsActively participate in company meetingsManagement/Leadership/DevelopmentProvide overall direction and assistance to the Facilities teamCreates a working environment of teamwork, open communication, and exceptional service to internal/external clientsAdminister work schedules and review/approve associate time sheetsEnsure appropriate staffing of areas of responsibilityEnsure Facilities associates have the necessary training and direction to carry out their assigned duties safely and effectively, and are up to date with all applicable corporate trainingRepresent department and the organization favorably and in accordance with established Company standards and associate attributes at all timesManage and direct activities of direct reports by effectively hiring, onboarding, training, and supervising work activities of team membersConduct regularly scheduled one-on-one meetings with direct reports focused on performance goals, progress, and career growth and developmentAssess team members by conducting effective performance reviews, and coach associates through necessary performance improvements as neededConduct regular team meetings and/or provide regular communication to team membersPromote proactive issue identification and resolution involving team membersParticipate in appropriate continuing education training programsPerform other responsibilities as assigned by management Level – Senior Manager -Fully meets responsibilities of Manager, plusDemonstrates broad knowledge of the facilities/maintenance field and proven leadership skillsOperates with a high level of independence on facility/physical plant objectivesLeads the strategic facility planning efforts, focused on long-term facility needs and growth in addition to tactical operationsLeads large-scale facilities projects, which may include new construction, renovation planning, or upgrades of current programs/systems.Develops facility budgets and multi-year forecasts to support the facility strategic plans;Develops and presents budget and plan proposals to leadership as neededFacilitates planning meetings with stakeholders; educates participants on sound facility practices, engages others in creative thinking, and facilitates consensus.