Description Robert Half is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format for their Desktop Support Technician role. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Richmond Hill, Georgia, area.What you get to do every day
Match hardware repairs with the appropriate vendors
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Settle computer problems, and offer suggestions on appropriate action/solutions
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Provide computer desktop support in accordance with established policies and procedures
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Communicate regularly and effectively with ticket submitters
Requirements
MS Windows 10 experience
Ticketing System experience
DNS experience preferred
Proficiency in Ticketing System
Network Troubleshooting experience highly desired
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .