Description: Enter orders, process orders, and check order status. Handle complaints, returns, and pricing issues by providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Assist customers with order discrepancies and requests for information. Ensure customer master data is set up or maintained correctly. Liaise with and provide support for the regional sales force. Responsible for accurate order documentation in imaging systems. Actively participate in all order to Bill Activities to ensure proper entering, shipping, and billing of orders.Skills:administrative support, Customer support, customer service, export, project coordinating, Call resolution, logistics, billingAdditional Skills & Qualifications:-bachelor’s degree preferred (not required)-experience communicating with customers/vendors/clients via phones and email (mainly email) -experience dealing with issues/errors/discrepancies and figuring out a solution -experience working with internal and external managers -logistics/export experience is a huge plus -experience working within ERP systems -able to work in a fast paced environmentAbout Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.