The Ministry Services Coordinator supports Help The Persecuted’s fundraising activities in the United States and ensures the efficiency of the US advancement team. This includes managing and optimizing donor databases, maintaining contact records, processing donations, handling donor enquiries, general administration support and assisting with fundraising events. This role requires exceptional people and organizational skills; attention to detail, and the ability to manage multiple tasks simultaneously. Key responsibilities of the Ministry Services Coordinator include but are not limited to:
Ministry ServicesCollect all Whitemail, BRE’s and process/bank Track online gifts and reconcile with accountingManage and prioritize incoming communications across multiple channels (phone, email, web forms, etc.)
Database and Contact ManagementMaintain and update the donor database (HubSpot, Wealth Engine, etc.) ensuring accuracy and data integrityTrack and record donations, prepare acknowledgments, and generate regular donor reports for leadershipCreate and manage contact lists of donors, prospects, and stakeholdersConduct research, as directed, to identify prospective donors and partnership opportunities
Additional ResponsibilitiesAssist the development team with fundraising eventsProvide administrative support to the development teamPerform other tasks associated with donor engagement, as directed