Description 315 health is seeking a motivated and experienced Client Relations Manager to join our team. As a Client Relations Manager, you will play a crucial role in maintaining strong relationships with our clients and ensuring their satisfaction. Our company is dedicated to changing the healthcare industry by providing innovative solutions and exceptional customer service. Join us in making a difference in the lives of patients and healthcare professionals. You will serve as the main point of contact and trusted advisor, ensuring client satisfaction and identifying opportunities for growth. Requirements
Strong problem-solving and decision-making abilities
Ability to build rapport and trust with clients
Strong organizational and time-management skills
Build and maintain trustworthy relationships with clients, serving as their main point of contact
Collaborate with internal teams to ensure successful project implementation and delivery
Monitor client satisfaction and address any concerns or issues in a timely and effective manner
Manage contract renewals and negotiate terms and pricing
Track client interactions and maintain accurate client records
Follow-up with potential new clients the current clients connect 315 with
Act as the main point of contact for client inquiries and concerns
Assist with the onboarding of new clients
Provide regular updates and reports to clients
Monitor client usage and identify opportunities for improvement
Resolve client issues or concerns in a timely and effective manner
Requirements
Excellent communication and interpersonal skills
Target-driven and self-motivated
Strong organizational and time management skills
Familiarity with healthcare industry and products
Proficient in MS Office
Benefits
Collaborative work environment
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)