Duration: 6+ months w2 contractLocation: Dunwoody, onsite 3 days a week but if we have an exceptional candidate they can be remote as long as they are on the east coast.Top Skills' Details
Training Customization: Review Oracle’s training programs and strategies, and tailor them to fit requirements.
Content Development: Create and deliver training content that supports the leadership journey and hotel operations.
Digital Integration: Supplement traditional training methods with digital learning tools to enhance the training experience.
Training Delivery: Conduct training sessions for various hotel roles, including night auditors and front desk staff.
Content Review: Analyze training content from a learner’s perspective to ensure it meets the needs of hotel colleagues
Description:
At least 3 years’ experience in hotel operations or similar Hotel experience - previous experience within hotels or service-related industry – essential
Previous experience in a support role with project experiences a benefit.
Wide understanding of the business needs in relation to the core hotel systems (PMS, CRS, RMS, Management information systems), and the impact that these systems have on the hotel user and wider business environment.
Training experience in both delivery and creation of the end-to-end Learner Journey with at least one years’ HR / Training experience gained in a multi-site, brand, or service company.
Articulate presenter and communicator with effective verbal and written communication skills for co ordinating effective training delivery and working effectively with managers, possessing strong relationship management skills, and well-developed persuading abilities.
Broad commercial and business skills are essential to provide analysis with recommendations and guidance to support strategic decision-making and planning.
Flexible and adaptable with excellent organizational, time management, communication, and administrative skills, highly detail orientated with the ability to work well under pressure and meet tight deadlines.
Strong inter-personal and organizational skills, customer focus, problem solving and cultural awareness with the ability to work remotely and travel frequently.
High degree of computer literacy preferred - advanced use of Microsoft office, including PowerPoint, Word, Excel, and Outlook
Ability to use existing or new technology and different types of software and hardware, and to understand leaner tracking and performance support systems and apply them as appropriate.
Educated to degree level or equivalent business diploma.
Able to influence and negotiate with a wide range of stakeholders.
Additional Skills & Qualifications:
Decision making Skills.
Recommends learning and training solutions based on data analysis, business needs and targets.
Regional and Global lens to ensure an adequate quantity and variety of learning solutions are available to meet hotel operational and certification needs for from the Vendor.
Responsible for identification of Global/Regional training needs and implementation of training plan in collaboration with Manager and Director
Experience: Proven experience in developing and delivering training curriculum and content, particularly within the hospitality industry.
Knowledge: Strong understanding of hotel operations and experience with Opera Cloud.
Skills: Ability to review and analyze training content and adapt it to fit specific organizational needs.
Experience Level:Intermediate Levelo Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.