Employment and Training Specialist III - BrunswickBrunswick , Maine , United States | Employment Services | Full-time Apply by: June 18, 2024 Apply with Linkedin ApplyDepartment of Labor - Bureau of Employment ServicesJob Class Code:0703Grade: 22 (Professional/Technical)Salary: $45,801 - $61,443Location: BrunswickOpening Date: June 3, 2024Closing Date: June 18, 2024This is your chance to join a team of hardworking professionals who support job seekers and businesses across Maine. If you enjoy working with the public and have an enthusiastic energy to make a difference by connecting individuals with employers and a positive approach in assisting individuals gain the skillsets needed to be successful in the workforce, then this career is for you!This position works to develop and coordinate specialized employment, training, and/or employer services and supports the CareerCenter manager by providing functional leadership to staff and ensuring excellent customer service. Work involves assisting job seeking customers with employment and training needs as well as referrals to other services and assisting employers with recruitment and training services.Local area travel will be required and state-wide travel on occasion. Excellent customer service is a must!The MDOL/Bureau of Employment Services believe our employees should reflect the diversity of the populations we serve, including racial, cultural and ethnic diversity and people with disabilities. We welcome and encourage all applicants with interest in this position and who believe they meet minimum qualifications listed. What you will do?
Conduct and interpret assessments, case management, career counseling and job placement with job seeking customers.
Contact, visit and consult with employers to assist with workforce needs including recruitment, training and retention and connect business to available services.
Promote recruitment from diverse workforce pools.
Direct and coordinate work activities including testing, counseling, recruitment, and referral services.
Prepare, negotiate and monitor program budgets, contracts, and grants to ensure sufficient resources to meet established goals and objectives.
Develop, design, oversee, and report on employment and training programs, monitoring procedures, surveys, and program performance data to maximize program effectiveness and efficiency and recommend program changes.
Write reports, respond to inquiries, document services and program activities and provide information.
Confer with local community groups and members to provide information on program goals and objectives.
Make presentations to small and large groups.
Minimum qualifications:Any combination of education and/or work experience that demonstrates competency in:
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
Customer/Quality Skills:Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
Accountability Skills:Holds self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.
Planning/Organization Skills:Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.
Teaching Others:Helps others learn through formal or informal methods, identifies training needs, provides constructive feedback, coaches others on how to perform tasks, acts as a mentor.
Preference will be given to those applicants with:
Quality focus and the ability to guide and deliver exceptional customer service.
Effective written and verbal communication.
Effective listening and ability to lead and work in a team.
Problem solving with the ability to identify and analyze situations.
Experience using virtual communications platforms such as MS Teams and Zoom.
Bilingual or multi-lingual skills
Contact information:Questions about this position should be directed [email protected] Instructions:Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such. If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date. Benefits of working for the State of Maine:No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.21% for Confidential employees.
State employees are eligible for anextensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from theOffice of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.Thinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.