Concierge

We are seeking a professional and friendly Concierge to join our team in Brunswick, United States. As a Concierge, you will be the face of our organization, providing exceptional customer service and assistance to our guests, residents, and visitors.Greet and welcome guests, residents, and visitors with a warm and professional demeanorProvide information about local attractions, restaurants, and services in Brunswick and the surrounding areaAssist with reservations, transportation arrangements, and special requestsHandle incoming phone calls, emails, and messages promptly and efficientlyManage package deliveries, including receiving, logging, and distributing itemsMonitor building security systems and respond to any unusual activities or emergenciesProcess and follow up on work orders, incident reports, and guest concernsCollaborate with other departments to ensure seamless service deliveryMaintain accurate records and logs for key issuance, visitor sign-ins, and other administrative tasksAnticipate guests' needs and proactively offer assistanceStay informed about local events, attractions, and services to provide up-to-date recommendations