Manager, Patient Access Services - NGOC Austell

OverviewAt WellStar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.ResponsibilitiesUnder the leadership of the WellStar AVP and the Director of Patient Access Services, the Manager of Patient Access Services for NGOC Austell plans, coordinates and controls the staff and activities to promote the highest level of effectiveness in meeting established goals and objectives. Responsible for performing a wide variety of clerical procedures that requires independent judgment, ingenuity, and initiative. Ensures adherence to policies and procedures, improvement in employee engagement, quality and excellence of work performed, world class customer service, and continual staff education. In lieu of Director, the Manager will continually monitor Key Performance Indicators as established for PAS and ensure PAS is meeting or exceeding each goal. When goals are not met, the Manager is responsible for developing corrective action plans and communicating them to the AVP and hospital financial leader. The Manager is responsible for development of the annual operating and capital plans. The Manager is responsible for maintaining positive working relationships with key PAS stakeholders. Demonstrates professionalism, effective communication skills and active listening skills.QualificationsRequired Minimum Education : Bachelor’s degree/ in lieu of college, equivalent supervisory experience in healthcare.Preferred Minimum Experience : Five years experience in managing hospital admissions, business office or related area. Proven performance improvement and change management experience. Epic Grand Central, Cadence and /or Prelude preferred.Required Minimum Skills : Strong interpersonal, analytical, problem solving and writing skills. Must be comfortable interacting with department Directors and Administrators and able to perform a wide variety of tasks that require independent judgement, ingenuity, and initiative. Proficient with MS office. Demonstrates professionalism, effective communication skills and active listening skills.Preferred Licensure : Certified Healthcare Access Manager (CHAM) or Certified Revenue Cycle Representative(CRCR)Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the “100 Best Companies to Work For”. Step up to your potential. Find out more and apply today.WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.Department NGOC AustellFacility WellStar Cobb HospitalCategory LeadershipCity AustellShift DaysState Georgia