Concrete company that has several local locations seeking experienced bi-lingual dispatcher! Duties include
Receiving and entering customer orders.
Obtaining and making changes to existing orders.
Ensuring accurate order information and delivery details.
Scheduling deliveries based on customer demand and truck availability.
Coordinating with drivers and truck haulers.
Optimizing delivery routes and schedules for efficiency.
Assigning drivers to plants for loading.
Answering phones and communicating with customers, sales representatives, and other stakeholders.
Addressing customer inquiries and resolving delivery issues.
Providing excellent customer service and maintaining high standards.
Preparing delivery tickets and other shipping documents.
Completing reports and maintaining accurate records.
Verifying customer account status before taking orders.
Monday-Friday 7am-4pm and great benefits