BluePearl Pet Hospital is now hiring for a professional, customer-service oriented Referral Coordinator to join our team! If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.A Referral Coordinator ensures the effective, client focused, management of all referrals for the assigned our Specialty Departments. As a Veterinary Referral Coordinator, you will serve as the primary point of contact for referred clients managing their referral from originating appointment through close of case.Schedule: Mon-Thurs, 8am-5pm.Pay: $19.85 - $26.38 / hourThis pay band is dependent on experience and advancement through our competency assessment tool.As a BluePearl Veterinary Referral Coordinator:
You schedule new appointments for the assigned specialty ensuring DVM(s) have record of new appointments.
You resolve any case-related concerns prior to appointment.
You maintain assigned specialty service(s) email and follows departmental email triage procedures.
You gather pertinent information to ensure client understands financial obligations.
You act as primary point of contact for clients and potential clients in their assigned specialty service(s).
You perform post-procedural and post-surgical phone call follow up with clients.
You receive, process and fill prescription requests, with DVM approval, for assigned specialty services(s)
You work with primary DVMs regarding requests and routine questions.
You provide primary care DVMs bloodwork/test results to keep them informed regarding referred clients.
You ensure necessary communication regarding treatment is provided timely and documented appropriately.
You provide support to clinical staff in order to facilitate the administrative components of clinical referrals for various services.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Company-paid Short-Term and Long-Term Disability
Parental Leave Benefits
Health, dental, vision, and life insurance options
Paid Time Off and Floating Holiday Plans
Health Savings Account
Flexible Savings Account
401(k) Retirement Plan
Annual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit.
Referral Bonus Program
State licensure reimbursements
VTNE reimbursements
Additional VTS benefits – pursuing & established VTS technicians.
Our Continuing Education Plan includes $500/year reimbursement for CVT and $750/year for VTS. The Continuing Education allowance can roll over up to $1,500 for CVT and VTS associates. Non-Credentialed, full-time Paraprofessionals are eligible for an annual CE stipend of $150. Full-time CVT associates also receive 8 hours of CE paid hours each year. Full-time VTS associates receive 12 hours of CE paid each year. Paid CE hours can be carried over year to year up to a maximum of 24 hours. Newly hired associates will receive a pro-rated amount of any CE benefit for which they are eligible.BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.