Vacancy caducado!
- Driving the strategy and planning for product documentation in collaboration with engineering and commercial product owner teams
- Writing clear and concise payment API documentation for clients' integration partners and external developer audience
- Developing code samples, interactive tutorials, and process flows to help developers get up to speed quickly
- Democratizing the documentation process across the API developer platform, serving as an editor for contributing engineers
- Working with Product Managers, Developer evangelists, Designers, and Marketing to shape the entirety of the developer experience, including community development and developer outreach
- Working cross-functionally with our product teams, other engineering teams, and partner developers in the design and delivery of clients' global developer platform
- Contributing occasionally to internal documentation initiatives
- 2+ years of experience with software specific technical writing or instructional design
- Conceptual understanding of the basics of an API
- Ability to communicate effectively in writing as appropriate for the needs of the intended audience
- Comfortability working in a semi-structured writing environment with evolving processes and homegrown systems
- Comfortability handling multiple deadlines and self-prioritization of ad hoc requests
- Experience working directly with engineers, product managers, and other stakeholders to help document (and define) new developer products and features
- Experience writing common forms of developer documentation (API reference, conceptual guides, and tutorials)
- Experience writing API documentation using a tool like Swagger
Vacancy caducado!