We are seeking an admin assistant to be responsible for providing administrative support to ensure efficient operation of our tax and financial services office. The admin assistant will support us through a variety of tasks related to organization and communication. The admin assistant will communicate via phone and email ensuring that all administrative duties are completed accurately and delivered with high quality and in a timely manner.
Responsibilities
- Ensure fast and smooth onboarding of all new clients
- Create and send organizers
- Maintain client data in company crm
- Respond to client inquiries in a timely manner via email, phone call, or sms
- Update company social media pages and Google My Business Profiles
- Create social media graphic designs in canva, and other company related info when necessary
- regularly update and maintain website and blog
- Assistance with creating and testing automation for smooth operational efficiency
- Assist with collections process if necessary
- Create correspondence, spreadsheets, and presentations in Google Workspace
- Communicate with federal and state taxing authorities on behalf of client
- Delivers the services and ensures satisfaction via feedback survey and other metrics.
Requirements
- Proven admin or assistant experience
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office
The position will begin with 25-30 hours per week gradually moving up to 40 hours after successful training.If you are interested in this position, please apply and upload your resume here.