As a Healthcare Receptionist at MindSet Healthcare, you will be the first point of contact for our clients. Your primary duties will include greeting clients, scheduling appointments, answering phone calls, and managing client records with utmost confidentiality. You will play a crucial role in ensuring our operations run smoothly and that our patients feel welcomed and cared for.
Responsibilities:
Greet clients and visitors in a courteous and friendly manner.
Schedule and confirm client appointments
Answer phone calls, provide information, take messages, and redirect calls to the appropriate.
Check-in clients, verify their insurance, and guide them through the necessary paperwork.
Process payments and handle billing inquiries.
Maintain patient confidentiality and adhere to HIPAA guidelines.
Keep the reception area tidy and well-organized.
Perform administrative duties such as filing, photocopying, transcribing, and faxing.
Requirements:
High school diploma or equivalent; further education in medical administration is a plus.
Previous experience as a receptionist, preferably in a healthcare setting is necessary.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office and familiar with medical scheduling software.
Ability to multitask, prioritize, and manage time efficiently.
Compassionate and client-focused approach.