We are seeking an enthusiastic and detail-oriented Talent Engagement Specialist to join our dynamic team in Atlanta, United States. As a key member of our Operational team, you will play a crucial role in client engagement, community outreach, and program management.Greet clients professionally and manage the reception area with a friendly and welcoming demeanorManage client information in the database, ensuring accurate and up-to-date recordsSchedule appointments and follow up with clients who miss their scheduled visitsAssist with new participant orientations and prepare informational materials and packetsRespond to business phone calls, directing callers to appropriate staff and returning voicemail messages within 24 hoursGenerate reports and gather data to support management decision-makingIdentify and implement process improvements to enhance company efficiencyManage and direct office communications effectivelyCollaborate with team members to ensure seamless client service and program delivery