Service Account Assistant

Job DescriptionWe are seeking a highly organized and detail-oriented Service Account Assistant to join our Atlanta-based team. The successful candidate will support the Service Account Manager in maintaining customer relationships, handling service orders, resolving inquiries, and ensuring overall client satisfaction.ResponsibilitiesAssist in managing client accounts and service requestsCoordinate service schedules, dispatch tasks, and follow-upsRespond to client inquiries and resolve service-related issues promptlyMaintain accurate client records and documentationGenerate and review reports for account performance and service metricsSupport the development of client proposals and service agreementsCollaborate with internal departments to ensure service delivery meets client expectationsTrack and follow up on billing or service discrepancies