Oracle Senior Delivery Manager - SaaS Application Management Services (AMS) Work You'll Do As a Diamond-level member of the Oracle Partner Network, Deloitte needs thought leaders like yourself to help pave the way for our clients and Oracle Operate engagements. For our clients, our Oracle Managers reduce cost and support innovation at the enterprise level by managing end to end delivery of our engagements, engaging in client management and promoting innovation and value enablement for their Oracle applications.Deloitte's Managed Services act as an extension to client's organizations by bringing deep capabilities in advising, maintaining and enhancing technologies to serve alongside client teams to deliver insights across flexible economic models that align cost to consumption, delivery to realized outcomes and engagement accountability to a truly collaborative partnership.Responsibilities will include:
Client Management: Manage day to day interactions with executive clients and sponsors
Delivery: Manage and deliver Oracle operate client engagements end to end. You will assume single point of ownership and are accountable for all client service delivery related activities including stakeholder management, team management, reporting, escalation and communication management
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
The Team
We are fun! Our team is global and brings together a multitude of backgrounds, perspectives and skills. We collaborate to solve complex business challenges while still managing to enjoy virtual ice cream socials, pizza parties and coffee chats.Our projects utilize our talents across manufacturing, financial, HR, CRM, procurement, order management, supply chain, and other business needs leveraging the full suite of Oracle products (i.e. Oracle EBS, ERP Cloud, and Edge Products.)Required Qualifications:
12+ years of Oracle consulting or industry experience in an AMS/support environment
5+ years of Delivery Management experience
Team management of over 100 professionals
Managing and leading accounts of over 25M annually
Global AMS experience
Bachelor's Degree or equivalent professional work experience
Ability to travel up to 25%, based on work you do and the clients and industries/sectors your serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Qualifications:
Experience in support roles in a multi-technology environment (ex. ERP, Reporting and Business Intelligence, CRM, Database Administration, SOA and B2B)
Experience in a multi-technology and multi-application environment
Experience in RFP and proposal development
Experience with SLA adherence and active engagement with Client to help achieve KPI's (Key Performance Indicators)
Project Management Professional (PMP) certified
Experience selling $3M+ consulting services per year
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.