Our client is seeking to hire someone to work within a patient account resolution environment, engaging with patients on current and outstanding bills. Someone that has previous worked in a healthcare billing or collections role is preferred.Description:
Ability to handle 75+ inbound and/or outbound calls effectively
Daily collection on patient account balances to meet or exceed a monthly collection goal
Analyzes accounts for proper billing procedures and takes necessary action to rebill/resolve as necessary
Utilize internal and external software to retrieve, input, or modify information needed to explain the charge and answer questions for patients
Willingness to follow up with patients as needed to provide information related to account/balance resolution
Accurately document accounts including details related to the call
Additional Skills & Qualifications:
Previous experience from a healthcare collections or billing role preferred
Experience using multiple computer systems at one time
Experience previously working with patients in a customer service or clinical role
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.