About this role:Wells Fargo is seeking a Lead Digital Product Manager to join our Merchant Services and Operations Product team as part of Consumer Lending. This Product Owner will be aligned to scrum teams supporting our Merchant Onboarding Platform. Learn more about the career areas and business divisions at wellsfargojobs.com.In this role, you will:
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
Drive execution and be accountable for all work coming out of the scrum team
Ensure stories, tasks, and defects meet Jira Hygiene standards
Participate in the feature refinement sessions to understand the problem, develop a high-level solution, and identify potential dependencies
Ensure user stories meet Definition of Ready (DoR)
Leverage Jira reporting to monitor team performance and board health, and share results and escalate as needed
Accept user stories after they have met the acceptance criteria and definition of completion
Collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals, including across LOBs and at the enterprise
Influence and contribute to the capability roadmap development process (i.e., scoping & prioritization)
Required Qualifications, US:
5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
4 + years of Experience with Agile methodology of project delivery, including but not limited to intake and discovery/analysis of new work and work in progress within the backlog
Knowledge and understanding of Merchant Services in the financial services industry
Experience working with third party vendors
Experience writing requirements for stories and working with one or more Agile tools used for tracking user stories or backlogs, such as Confluence and/or Jira
Exceptional problem solving abilities and critical thinking skills to discern customer, technical and process impacts
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to proactively identify roadblocks and develop recommendations for unforeseen issues in production, change requests, etc.
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
Demonstrated track record of effective influencing and collaboration at all levels
Customer centricity mindset; focused on putting the customer first in product development to resolve conflicts and prioritize value outcome
Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
Excellent written and oral communication skills with ability to clearly communicate results
Experience navigating through ambiguity
Job Expectations:
Ability to travel up to 10% of the time
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
Job posting may come down early due to volume of applicants.Locations:
800 S Jordan Creek Pkwy, West Des Moines, IA
1100 Abernathy Rd, Atlanta, GA
550 S Tryon, Charlotte, NC
Required locations listed above. Relocation assistance is not available for this position.Posting End Date:12 Feb 2025Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number: R-429311