About UsFreeman is a global leader in events. Whether virtual, in-person, or hybrid, Freeman is on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 95-year legacy in event management as well as new technologies to deliver moments that matter.SummaryIt is the responsibility of the Freight Ops Coordinator to perform administrative and project coordination work for the freight operations team. Supports the Assistant Director, Director and/or the VP of Freight Operations in the development, reinforcement, and alignment of branch freight operations with the overall goals and strategy. Documents progress, track submitted audit results, and files reports to maximize operational efficiencies and execution. Assists the Lead FO Travelers with resources necessary to reduce events. Schedules and plans travel and per diem for travelers. Communicates with directors and managers and handles day-to-day administrative duties required and as assigned. Professionaly interacts with customers, team members, and third-party vendor/partner relationships to provide the highest level of customer service.Freeman is driven by purpose and our values, integrity, empathy, innovation, enthusiasm, performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter.This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Atlanta, GA.Essential Duties & Responsibilities
Use a variety of office software applications to organize, develop,and analyze freight information including but not limited to email, Freight Billing Recap, Labor Budget Tool, Microsoft Word and Excel, Share point, TSS and Concierge Elite Admin.
Develop and modify practices that improve the workflow of documents.
Assist with data entry of department schedule. Assist with arranging travel for show site support.
Assist and support show site operations as needed.
Order office supplies as needed.
Professionally interact with co-workers, customers and vendors.
Assist branch Freight Operations by assigning qualified travelers to perform work as Leads upon request
Produce accurate payroll forms, timecards or timekeeping system for Lead Freight Operations Travelers working on shows
Professionally interact with Freight Operations staff and employees to provide the best possible service.
Track and file branch audits to ensure achieved performances are recorded accurately.
Assist with freight related technology projects and new rollouts of freight operations technology and training.
Assist with the training of Lead Freight Operations Travelers.
Build and solidify partnership with Exhibitor Services create a more singular approach to the execution, billing, and follow-up with our customers.
Schedule, prepare and participate in the quarterly Freight Operations conference calls and annual meetings.
Document and update the development and maintenance of policies and procedures for the Freight Procedures Manual and Freight Trapping Procedures Manual.
Track and file the completed training and goals that are aligned to Freight Operations target audience (Directors, supervisors, marshalling, warehouse, etc.) both full-time and part-time.
Conduct clerical and administrative tasks as directed.
Participate in a specific event as required.
Perform other duties as requested.
Education & Experience
High School diploma or GED equivalent.
2+ years of trade show or related experience is required.
Must be familiar with : Freight Procedures Manual, Freight Operations Page on the Resource. Preshow planning Guides, Post-show Recaps, TSS Freight Reports, etc.
Travel RequirementsTravel up to 25%What We OfferFreeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.