The Director of Business Conduct will lead and support investigations related to alleged violations of Visa policy or law. The Director will be responsible for leading all aspects of an investigation’s lifecycle, including providing support with metrics/reporting. In addition, the Director will be expected to work collaboratively across multiple functions at Visa such as Legal, Compliance, People Team, Employee Relations, Internal Audit, Sourcing, Cyber Security and Finance.Job ResponsibilitiesLead investigations of highly sensitive matters of alleged misconduct, both financial (such as Conflict of Interest, Travel and Expense, vendor kickback, etc.) and People – related (Harassment and Discrimination, dishonest conduct, retaliation], etc.)Assume responsibility for all phases of the investigation life cycle, including intake, background research, witness/subject interviews, writing summary report, presentation of findings to stakeholders for resolution of substantiated matters, and debrief meetings with leadershipAbility to flex schedule to accommodate remit of global investigations across different time zonesPresent Speak up campaigns and provide guidance to employees and management regarding the application of the Code of Business Conduct and other related company policiesClearly document all reported cases and efficiently manage their case queue on the Business Conduct Office case management systemSupport in trend analysis, track and report case metrics (including intake method, alleged violations, outcome, discipline, etc.), compare to industry benchmarks, and summarize results for internal reporting purposesLead the annual review/refresh of Visa’s Code of Business Conduct and support updates of other BCO managed policies, procedures and handbooks.Proficient in eDiscovery tools such as Nuix.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site).