Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium’s innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. Come join us as we grow again! What we need: We are seeking to transform our current operations data center staff to be Data Center Technicians. A data center technician will be providing a variety of services to build and maintain MacStadium’s patented technology and infrastructure. This position will work closely with our engineering team by performing hardware, network, or system installation, configuration, and troubleshooting new or existing infrastructure. The data center analyst is also responsible to deploy servers, upgrade software, and conduct audits (such as inventory) on a daily basis. The shift for this position after the completion of new hire training is Wednesday through Sunday, 10PM to 6AM ET. What you will be doing:
Assist with physical build and install infrastructure at the data center
Complete general network and system configurations
Troubleshoot and repairs servers with hardware or network connectivity issues
Provide a remote hands function to physically troubleshoot customer reported hardware malfunction
Help manage the daily performance of the data center operations
Run data cables and maintain cable/wire management according to company standards
Ensure heating and cooling systems are operational and meet temperature conditions for servers
Maintain inventory counts of company assets such as racks, shelves, and servers
Records and updates documentation of work operations, incident reports, and outages
Participates in Root Cause Analysis as required
Manage and triage service tickets through ticketing system
Perform other tasks as assigned
What Skills and Experience you need to have:
1-3 years’ technical experience
IT certifications such as CCNA, Comp TIA, Server + etc. are a plus
Understanding of data center operations – routers, switches, infrastructure, network
Ability to perform physical tasks around the data center
Physical demands and requirements:
The position operates in a data center environment and physical requirements include but are not limited to:
Must be able to safely use a ladder
Must be able to lift up to 50 pounds at a time
Require the use of hands to finger
Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing
Must be able to distinguish different colors
Require use of tools such as screwdrivers
Competencies
Strong problem-solving skills
Technical Capacity
Communication Proficiency.
Team player
Results and action oriented
Time Management
What you will get:
Day one benefits. Coverage starts on day one. We offer competitive medical insurance, health and dependent care spending accounts, health savings account, disability insurance, and company paid and voluntary life insurance.
Balanced life. We offer employees generous paid time-off policies, parental leave, holiday schedule, and a flexible work environment; MacStadium understands life also happens outside of work. Did we mention free company swag?
Solid future. Beyond competitive salary and 401(k) matching, MacStadium offers continuing education, professional development, and wellness reimbursements.
MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. No agencies please. Powered by JazzHR