Account Manager Liaison

Job DescriptionWe are seeking a motivated and detail-oriented Account Manager Liaison to join our Atlanta team. This role serves as the critical connection between our clients and internal departments. The ideal candidate will possess excellent communication and organizational skills and have the ability to manage multiple client relationships simultaneously while supporting key business initiatives.ResponsibilitiesServe as the primary point of contact between clients and internal teamsMaintain and nurture client relationships to ensure satisfaction and retentionCoordinate account activities, timelines, and deliverables with cross-functional departmentsTrack performance metrics and provide regular reports to clients and stakeholdersSupport the Account Management team in planning and executing strategic initiativesIdentify opportunities for upselling or expanding service offerings based on client needsResolve client issues promptly and efficiently to maintain service quality