NO EXPERIENCE NEEDED, WE WILL TRAIN YOU
[ Job Summary ]
We are seeking a driven and enthusiastic Call Center Representative / Clerk to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer support. This role involves engaging with clients through various telephone, addressing client inquiries, and managing client accounts via CRM dashboard software.
[ Responsibilities ]
Provide outstanding customer service by responding to inquiries via telephone.
Negotiate agreeable terms & arrangements with clients.
Handle inbound / outbound calling to follow up on customer inquiries or issues.
Maintain accurate records of customer interactions in our computerized system.
Demonstrate excellent phone etiquette while managing high call volumes.
Collaborate with team members to improve client services and enhance overall customer satisfaction.
Assist in resolving customer complaints efficiently and professionally.
[ Qualifications ]
A high school diploma or GED equivalent.
Previous experience in a Call Center , Sales , Collections , Etc is preferred but NOT required.
Strong verbal communication skills with the ability to engage effectively with customers.
Proficient in using computers and typing accurately while conversing with customers.
Excellent analytical skills to assess situations and provide effective solutions.
A positive attitude and willingness to learn.
BONUS - A money-driven, self-motivated individual with a strong desire to succeed.
BONUS - Resilience and determination – you’re not easily discouraged by setbacks.
[ Hours of Operation ]
Monday - Thursday (9:00AM - 5:00PM) & Friday (9:00AM - 3:00PM)
Closed Weekends & ALL National Holidays
[ Compensation ]
$40,000.00 - $70,000.00 (Includes: HOURLY + COMMISSION)
Bonus opportunities
Commission pay
Monthly bonus
Uncapped commission
Must have ability to Commute: Norcross, GA 30092 (Required)
Work Location: In person
Join us in delivering exceptional service and assisting consumers across the nation!
NO BACKGROUND CHECK OR DRUG SCREENING NECESSARY
Equal Opportunity Employer