Job Details

ID #51010034
Estado Georgia
Ciudad Atlanta
Tipo de trabajo Contract
Salario USD $14 USD / Hour 14 USD / Hour
Fuente Georgia
Showed 2024-02-07
Fecha 2024-02-07
Fecha tope 2024-04-07
Categoría Servicio al cliente
Crear un currículum vítae

Customer Service Agent - Tax Software Technology Company

Georgia, Atlanta, 30301 Atlanta USA

Vacancy caducado!

Do you love working with numbers? This client is for you! Answer inbound calls and video chat with customers to handle technical support questions and software navigation.

Inbound phone and video customer service/technical support.

Patience and empathy

Easily manage stress, able to work under pressure, and adapt to adverse situations

Be knowledgeable and friendly

Deliver eloquent customer service

Have experience working with users to identify the best solution

Requirements

Must be able to pass a background check

Must be able to work 15-20 hours a week (some clients have weekend requirements)

Must have a quiet distraction free work environment

Must have minimum computer specifications or better as needed by client (laptop or desktop)

Must have a USB headset with microphone (required for a certification training)

Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection

Must be able to purchase a call center noise cancelling headset that connects to your computer via USB

Training is from: 03/05/2024 – 03/26/2024.

Multiple Class Times Offered (You pick only one):

Class Times Offered

Monday – Friday

9:00 a.m. – 1:00 p.m. ET or

10:00 a.m. – 2:00 p.m. ET or

1:00 p.m. – 5:00 p.m. ET or

4:00 p.m. – 8:00 p.m. ET or

6:00 p.m. – 10:00 p.m. ET

Start Earning Revenue on: 03/27/2024. Contract duration is one month.

Vacancy caducado!

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