Client Experience Coordinator

About the RoleAs the Client Experience Coordinator, you’ll seek out and help guide clients through their experience with the Verellen collection—whether they’re visiting the showroom, reaching out with questions, or finalizing an order. You’ll manage product leads, sales and logistics, as well as support marketing efforts, and help ensure that both the physical space and our digital presence reflect the tone and values of the brand. Key Responsibilities:Client Support & SalesWelcome and assist clients in the showroom and by phonePrepare and follow up on quotesProcess sales orders and provide product details and samplesMaintain an approachable and professional point of contact throughout the client journeyShowroom & Inventory ManagementKeep the showroom organized, clean, and visually aligned with the Verellen aestheticManage in-stock inventory and borrowed samplesCoordinate product deliveries and ensure smooth order fulfillmentMarketing & Brand PresenceSupport social media, website updates, and email outreachHelp coordinate events and promotionsRepresent the boutique at industry functions when neededDesigner & Trade EngagementSeek and Build relationships with local designers and trade professionalsEnhance existing client engagement and satisfactionAssist the BMID Design Team with Verellen product supportIf you enjoy being part of a close-knit team and thrive in a setting where design, service, and detail all matter—you may be a great fit here. We’d love to hear from you.